Status
Platform status
What this means
SeaGoat is currently deployed in controlled pilot environments with defined scopes and direct support channels. System availability and incident response are managed through direct communication with pilot participants.
Incident management
How we handle issues:
- —Issues are reported via direct email or support channels
- —Response times are defined in pilot agreements
- —Critical issues receive immediate attention with direct engineering support
- —Planned maintenance is coordinated with affected participants in advance
Maintenance windows
Maintenance and updates are scheduled with advance notice. Emergency patches for security or critical bugs may be deployed with shorter notice as operationally required.
Support contact
For operational issues, incident reports, or system status inquiries:
You can also use our Support page to get in touch.
Future capabilities
As deployments scale, we will implement public status monitoring with uptime metrics, incident history, and automated status updates.